Smart Talk Resources

Smart Talk teaches you to unleash the enchanting person inside you. It will help you end clumsy conversation, pitiful persuasion, and impotent influence.” – Guy Kawasaki, best-selling author an Apple evangelist


Have you ever lost out on a promotion? Struggled with a difficult conversation? Been put on the spot and blanked?

Imagine if…

…you were better at persuading others and at negotiating for what you want.
…you were more fluent at introducing yourself, making conversations, and following up.
…you were better at delivering feedback, at receiving criticism, and using positive language.
…you were perceived as more diplomatic and charismatic.

Smart Talk  applies up-to-date communication research  to  everyday situations and gives smart, practical, step-by-step directions to achieve results and success. Smart Talk is no ordinary book— it’s a swiss army knife of communication—a comprehensive set of tools to build strong relationships and avoid communication breakdowns.

Written in an engaging narrative style and with a warm sense of humor this guide provide practical, fresh advice to help you navigate any complex situation, and achieve both professional and personal success. Communication expert, Lisa B. Marshall, is also host of the popular Public Speaker podcast, which has been downloaded more than 8.5 million times worldwide.

Cover Images   Bios/Head Shots   Fun Cartoons   Book Excerpt   Audio Sample

Suggested Language for Social Media Posts:

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Win an ipad. Take the Smart Talk Challenge Smart Talk is 288 pages of proven strategies to build strong relationships and avoid communication breakdowns. Visit

Ever struggle with a difficult conversation? Get help from Smart Talk. Take the Challenge, take the quiz or get tips sent to your phone. Visit

Afraid of the “f” word? Learn more at Smart Talk. To learn more take the quiz, enter the challenge, or get tips sent to your

Want to take the “hell” out of hello? Learn how to introduce yourself and more. Take the quiz, enter the challenge, or get tips sent to your

Smart Talk Table of Contents:

1. Taking the “Hell” Out of Hello: How to Introduce Yourself
2. Conversation Magic: How to Improve Your Conversation Skills
3. Cat Got Your Tongue? What to Say When . . .
4. Giddyup Your Follow- Up: How to Effectively Follow Up on Your Conversations
5. From Archie Bunker to Mary Poppins: How to Speak with Tact and Grace
6. Fearless Feedback: How to Deliver Restorative Feedback
7. Ouch, That Hurts! How to Accept Criticism
8. We Have to Talk: How to Have a Difficult Conversation
9. Tongue Fu: How to Deal with Difficult People
10. Say No More: How to Say “No”
11. The Art (and Science) of Persuasion: How to Influence Others
12. The Art of the Deal: How to Negotiate
13. Say Yes to Impress: How to Use Positive Language
14. Magically Delicious: How to Unleash Your Inner Charisma

Copyright © Lisa B. Marshall. 2016 All rights reserved.
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